Cheat Sheet Q&A:


Today’s topic:  Update on XLTE:


Yesterday I shared the story regarding Verizon’s rollout of XLTE.  This is a literal doubling of data speed for devices that are capable.  Just after the show yesterday I received this note (from an engineer who was involved in the rollout):

XLTE has been enabled for many cities in the
US including West Palm, Ft.Lauderdale and Miami (and surrounding towns served by these markets).  XLTE uses the AWS band or a different spectrum to deliver network services that are twice as fast as existing LTE.  Phones that support this spectrum include the iPhone 5C and 5S, Samsung S4, S5 and Note3 and HTC1.  You will not have to make any changes or upgrades to take advantage of this service.   If you’re in an XLTE enabled market your phone will start using the new spectrum and protocol.  Existing non AWS enabled phones will also benefit by having these newer devices move off the existing LTE band and thus freeing up spectrum. 


I actually worked on the routing and switching for this network so it’s exciting to see one of my projects hit the market.


Bottom Line:  So if you have one of the aforementioned phones and use Verizon, it’s not your imagination that your data seems faster.  It actually is.  It’s also nice to see that South Florida was included as part of the initial rollout of the new technology. 


If you have a topic or question you’d like me to address email me:


Audio Report:




Wow – we’ve never been more unhappy with our internet and TV services:


Bottom Line:  The annual ACSI customer satisfaction ratings are out for TV and internet service based on providers.  Every provider dropped in overall customer satisfaction!  Here’s the breakdown: 



Wow…  So no service provider is even satisfying even 7 of every 10 of their customers.  Also notice the irony of the recent merger announcements.  DirecTV and AT&T which are tied for first are currently in a merger agreement.  Conversely the lowest two rated providers, Comcast and Time Warner are also in a merger agreement… 



So it actually only gets worse when we take a look at internet satisfaction:




Is it any wonder that people have been fleeing traditional TV service providers? The internet represents a problem for most users though.  Even if you “cut the cord” on traditional TV service, you may still have to deal with the same company on the internet service you’ll use to stream and that could be an even worse experience. 


Audio Report:



Overwhelmingly we want online privacy:


Bottom Line:  Consumer Reports just conducted a survey regarding online privacy.  It’s crystal clear that we don’t want anyone tracking anything we’re doing online. 


According to the survey:


  • 85% of Americans don’t want any information, even anonymously, tracked and stored for any purpose


While it’s no surprise that we don’t want personal information being stored and used, it’s notable that we don’t want even anonymous info collected about our habits.  Many tech giants like Google have said that the anonymous collection of data is actually a benefit for us as they can target advertising that we’d rather see, develop services we’d rather use, etc. based on our habits.  It’s clear that we’re not feeling as though they’re doing us any favors.  It’s hard to get 85% of Americans to agree on anything.  With this much desire to regain some level of privacy online I see cottage industries popping up online that cater to those who don’t want to have their information tracked, scanned and used by any entity.  We’ve already seen several email services that offer “scan free” emailing for an annual fee.  That may just be the beginning. 


Audio Report:




Need funding?  $60,000 per hour is waiting for you:


Bottom Line:  Crowd funding is quickly becoming (ironically perhaps) big business.  It certainly will be funding some.  The popularity of the sites has reached as series of impressive milestones including:


  • $60,000+ per hour being raised by projects seeking crowd funding
  • 325 new ventures that are starting up as a result of funding every day


If you haven’t had success pitching your idea to traditional lender there isn’t necessarily a reason to be discouraged or to give up.  As fast as crowd funding is growing its possible that in the not-so-distant future more startups will occur through crowd funding than through the traditional banking system. 


Audio Report:




Are you doing what Home Depot just ended?


Bottom Line:  This is a specific Home Depot story about fax machines but really it’s more about your day to day business activity.  First the story.


Home Depot announced yesterday that they are no longer accepting or sending faxes.  The Home Depot exec outlined how woefully inefficient it is to scan in the document, dial up another fax machine (often multiple times), get a good connection, verify that the fax went through and then eventually receive verification that the other party received the fax (or find out that it didn’t go through properly, or was lost and needs to be sent before).  So the first question is…  Are you still faxing and if so why?  The next and bigger question is, are you using other antiquated and inefficient methods in day to day business?  Can you save a lot of time and money by making use of newer technology? 


Here’s the other facet to this story.  Connecting with current and future customers.  Do you think the average 20 year old knows how to send a fax without instruction?  I’m willing to wager that they don’t.  The other risks of using antiquated technology and business practices, is losing out on business form those who aren’t inclined to use older methodology.  Perhaps Home Depot could serve as a reminder to take a complete review of what we could improve upon in our day to day business activity.  

Audio Report: